So you bought a Mac, possibly due to my influence, and the “Blue Screen Of Death” has only been replaced by the “Spinning Wheel Of Death” (why are these things always deadly?). First and foremost – give yourself a pat on the back, at least you’re not stuck with a Dell!
One of the most important components to Troubleshooting is isolation; Narrowing down WHERE your problem is so that you’re not just trying random stuff and praying to your favorite Nerd-Gods that your problems will just go away. Most issues occur as a result of corrupted preference files, and of these, most are at the account level; so odds are that you can isolate and remove the corrupted preference file and you’ll be fine and dandy. FYI – Apple has a support page on troubleshooting here
A problem with an apple computer can generally be isolated to one of the following:
- An application issue (reinstall or preference troubleshooting)
- An account issue (preference troubleshooting)
- A system error (Disk Repair/FSCK, System preference troubleshooting, Reinstall operating system)
- A hardware conflict (remove conflicting 3rd party hardware (i.e. USB drive or video card that you’ve plugged in)
- A hardware issue (take it in for repair)
- An ID-Ten-T error (write it down with a numerical “10″, so your computer was unplugged..)
Your computer will not boot:
No signs of life: your computer won’t even light up. First things first; try tapping a few keys to make sure it’s not asleep and make sure that your screen is not turned off or fully dimmed! try brightening the screen with the appropriate function keys (even I make this mistake with my macbook on occasion). If it’s a laptop, plug it in and try booting – maybe your battery is drained. From here, I would check the power connections – make sure the cable hasn’t come loose from the computer and that it’s fully plugged into the wall- it is also a good idea to test a light in the socket to make sure you haven’t blown a fuse. From here you should unplug any additional hardware from your USB/Firewire ports and see if that does it. Once you’re certain that the computer is plugged into a working outlet, that the screen is not fully dimmed or off, and that the computer is not asleep, you’ve only really got one more thing to try: resetting the PMU, or the Power Management Unit. Sometimes the PMU gets out of whack and the computer simply will not turn on, even though it’s plugged in and otherwise fully functional. WARNING: Only reset the PMU as a last resort; there’s a small chance that a PMU Reset will fry the PMU, meaning you’ll have to take it in. Rather than taking this step, you may consider calling apple, especially if you’re under warranty or covered by an AppleCare plan. For instructions on a PMU Reset, check out this article.
If your computer hangs or crashes during the boot sequence, unplug any additional hardware from USB or Firewire ports and see if that does it; hardware conflicts can often cause these sorts of problems. Try booting to your install CD and doing a repair disk or into Single User mode (Command-S) and running an FSCK scan. When you reboot after this, try booting while holding Shift for the first 20 seconds of the boot – this does a Safe Boot: it will take a bit longer to boot and will disable a number of system settings. If this works, consider backing up, just in case you aren’t able to boot again. If this does not work, you’re probably going to have to erase and reinstall, though if you have another mac around and a firewire cable available you can boot into Target Disk Mode by holding Command-T- this will boot your computer as an external hard drive, allowing you to backup before erasing. If Safe Boot worked, try rebooting normally and see what happens. If normal boot doesn’t work, it’s likely an issue with something in your system folder; you can safe boot and try system preference troubleshooting, but that’s a little more advanced than what I’m going to cover in this article.
If your computer fully boots but won’t let you do anything once you get to your desktop, you might have a corrupt Finder plist (the finder is what allows you to browse your hard drive), meaning that you cannot login to your account to remove the corrupted preference file. You can try rebooting after unplugging any additional hardware, but if this doesn’t work there are two work arounds; one involves booting to Single User Mode and removing com.apple.finder.plist from your user profile (I’m not covering this), the other only works if you have a backup admin account on your computer, which you should always have. Reboot your computer, and if you have automatic login enabled, hold shift right after the gray screen with a spinning wheel disappears. Login to your backup account and go to Macintosh HD>Users>”Primary account, without a ‘house”. You’ll see folders in here with a ‘one way’ or ‘no entry’ sign, meaning that you do not have access.. but you can get around this if you are an administrator. Click the “Library” folder and go to File>Get Info. Under Permissions or Sharing & Permissions, you’ll have to change your access so that your current username or the “Admins” group can read and write – you may have to click a lock and enter the password for your current account to do this. Do not apply this to all folders within. Once you can get into the Library folder, do the same for Preferences. Once here, you can pull the finder plist, then go back and change the Permissions on both the Preferences and Library folders back to the way they were. Log out, log back in as your usual self, and hopefully your issue is resolved!
You are having an issue with a specific program
NOTE: If you’ve never successfully used the application, make sure that it is compatible with your current operating system (Apple Menu>About This Mac for OS details)
1. Try running the program in isolation to make sure it’s not a conflict with another application.
2. Try rebooting and unplugging all additional accessories from USB/Firewire, see if that fixes it.
3. Try creating a new user account on your machine, login as the new user, and see if you can reproduce the issue. If you can, this means that there is an issue with your main account, which can usually be fixed by preference troubleshooting! If not…
4. Try reinstalling the application.
5. If the above steps don’t work, it looks like a conflict between the application and your OS.. Did you update recently? Upgrade? Install new software that might have changed system settings?
6. You can try running a “Repair Disk Permissions” using Disk Utility in your Utilities folder, though this rarely fixes anything noticeable.
7. Try a Repair Disk or FSCK. If this doesn’t catch anything, you’re into a whole new league; either the application is conflicting with something in your operating system, or something else just isn’t jiving.. Sorry!!!
Disk Repair and FSCK: You can either book up to your Install CD/DVD and run a Disk Repair from here using the included disk utility, or alternatively, boot into Single User Mode by holding Command(apple) and “S” as you turn your computer on or reboot. This gives you command line access to the machine; it will take a second, then get to the point where you see >_ with a blinking underscore ( _ ), then type “fsck -fy” (that’s fsck[space]-fy) and hit return. It’ll take a few minutes (this is a disk diagnostic very similar to Disk Utilities’ Repair Disk). Once it’s done it will “Macintosh HD is Okay” or that it was repaired. When you’re done here, type “Reboot” and hit return. If errors occurred in the disk utility, re-run “fsck -fy” to see if they repeat.. If you still have disk errors you should backup immediately, try the repair option from the install CD/DVD, and if that fails, consider doing an “Erase and Install”, which will wipe your hard drive clean and reinstall the operating system.. Make sure to backup first.
Preference troubleshooting: You should start preference troubleshooting once you’ve isolated the issue to your user account (i.e. you cannot reproduce it in another account); at this point you know that the problem is somewhere in your “Home” folder.. Preference troubleshooting does resolve the vast majority of issues encountered, and it’s not incredibly difficult to do! Log into your main account and navigate to Macintosh HD>Users>”Your Account Name”>Library>Preferences. NOTE HERE: There are Library folders right inside the Macintosh HD, as well as in the System folder, DO NOT TOUCH THESE unless you know what you’re doing- you risk messing up your operating system. Now that you’re in YOUR ACCOUNT’S preferences folder, you need to track down the preference file of the application or system tool that you’re having trouble with and remove it. BEFORE you remove the preference file, make sure to quit the application; if the application is open while you remove the preference file, it will simply re-write the corrupted preferences into a new file. So – Quit the application, then remove the file. There are a number of possibilities for the file you’re looking for, but most will begin with “Com.COMPANY.APPLICATON.plist” i.e. “Com.Apple.Safari.Plist” or “com.google.videoplayer.plist”. move all preference files that seem to be associated with the application to your desktop, then try launching the application again, if it works and you’ve had to remove multiple plists, you can quit the application and put them back one at a time, relaunching and requitting the app each time. If the issue is with something like your Dock or a component of the system, you might have to pull the preference, log out, and log back in. If you can’t get the right preference, try pulling the whole preferences folder, logging out, logging back in, and seeing if that does it- this way you at least know that it’s something in that folder that’s causing the issue. If you can’t resolve the issue through preference troubleshooting, try pulling folders like “Application Support” and “Cache” much as you would preferences.
What if I can’t even get to my desktop to preference troubleshoot? If your system won’t boot, you can boot while holding the Shift key on your keyboard and your system will attempt a safe boot. If you have to resort to this, it means that you either have disk errors (see FSCK) or that there are issues with your operating system. Try running a Disk Repair or FSCK, and if you don’t get errors or resolve the issue, you might be able to remove system preferences to resolve the issue, though for the purposes of this write-up, I will recommend that you reinstall your OS.
What should you backup? Ideally you should backup everything on the Macintosh HD, though realistically you don’t need many of the things on it. GENERALLY (i.e. this might not quite apply to you), you should backup your home folder (Users>You) and any applications you’ve added; that’ll catch the vast majority of what you need and use, though not quite everything.
Side-note: You can call apple and ask NON-TECHNICAL questions without charge.. I.e. “Is there a battery replacement for my laptop”, “Is there a known issue with..” or, if you’re lucky, “how would I reset the PMU on a new macbook?”.
The Knowledge Base is your friend! There are PLENTY of instructions on apple’s support site, http://support.apple.com and do a search for what ever’s ailing you… Keep your terminology general, and hopefully you’ll get some useful results!


Nature is astounding in its scale and complexity; it is something that we are really just beginning to grasp with science, and still holds countless mysteries. It is noteworthy that most of what we presume to know of the universe is mostly based on speculation and small-scale observation, and as a result, quite likely as inaccurate as our former notions that the earth was flat or that the universe literally revolved around us. The realm of perception and observation which we base our conclusions from is infinitesimal in that we have observed but a sliver of the universes history from a miniscule vantage-point in a subjective manner. Though we seem to have learned an enormity about the way that nature works, we will undoubtably continue to redefine our view of nature so long as we continue to succeed in our pursuit of understanding it. That being said, I will explore some of the notions that we have about the Natural world and the history of the universe. In all of this I am looking to explore what kind of place we live in and how immaculate it really is, though I will inevitably go on a long cosmological discourse because it is a topic that intrigues me.

So, the Big Bang released Time as we know it as well as an explosion of energy and matter in the form of plasma. The plasma gradually cooled down and formed into Hydrogen, the most basic and simple atom (there’s a lot of other jazz about Matter kicking Anti-Matter’s ass and so forth, but I’ll save you the anti-matter and pre-atomic/subatomic particle discourses). Skipping along quite a ways and simplifying things a little, we ended up with a sort of giant expanding hydrogen cloud that started to form little clusters due to gravity, kind of like how raindrops form inside a cloud. Gravity pulled vast amounts of hydrogen together into tight packages, and the amount of friction and heat occurring within these imploding clusters as a result of gravity’s pull began the process of nuclear fusion; high energy atomic collisions that produce more complex elements and release a ton of energy (fusion is notable different from fission, the kind nuclear power that tend to we use which splits atoms and releases energy). Once the fusion begins, these hydrogen clusters ascend to Stardom.
The star collapses in on its self, resulting in a massive explosion, or a super-nova. The supernova produces enough energy to start fusing Iron and so it is in supernovas that all of the denser materials of the universe are created.. Iron is the 26th element on the periodic table and we’ve found the first 96 elements to occur in nature (these 96 are being present on Earth), meaning that nearly three quarters of the earths atomic diversity appear to result from Supernovas, most of the rest having formed in the centers of stars. Each supernova would spread these elements out into the universe as a sort of cosmic dust, which would later get sucked into existing or newly forming stars. Our sun would have formed in part from this dust, along with a lot of hydrogen, and our solar system would have formed from the ring of dust surrounding our sun. So the Earth is made of star dust which resulted from the big bang and countless supernovas, and it just so happened to be placed at the right range from our sun to allow liquid water and provide enough (but not too much) solar energy for life to emerge.
The above was made possible by the ‘rules of nature’, or the way that things are; the time, forces, masses, energies, and events made possible by the universe being exactly the way that it is. If the interactions between things on both a cosmic and sub-atomic scale were ever so slightly different, the whole story of the universe would be significantly different. If any of the three natural forces (Gravity, Strong Nuclear and Weak Nuclear) were any different the Earth would not exist as it does; if the weight or interactions of atoms and sub-atomic particles were different, if the anti-matter to matter ratio was different, or even if the total mass of the universe were different. All of these are intriguing topics, for they showcase how little we really know. If you look into Sub-atomic particles you’ll quickly become lost in the vast abstractions of our theories. If you look into matter and anti-matter you’ll probably get as confused as I do (though it’s certainly interesting, for work on antimatter has demonstrated that all matter is simply a form of energy); If you try to imagine time as we believe it to be you’ll probably twist your mind; Notions like quantum theory and string theory prove baffling and inconceivable to most; cosmologists have even taken to explaining much of the universes quandaries through the existence of ’Dark Matter’ and ‘Dark Energy’ which are said to make up as much as 95% of the universe and remain undiscovered unexplained at large (which to me sounds like we may have made some errors along the way). We are probably wrong about a lot of the things that we take to be true of the universe; but the fact remains that the base structures of the universe and all of its ‘rules’, or Nature as I would call all of this, is truly a beautiful and astounding thing on both a macro and micro scale, and we can only really dream of understanding in within our lifetimes. We occupy such a small fraction of it that we could be likened to a day in the life of a grain of sand in the Sahara desert. 




The third world tends to have much better public transit than we do. From the incredible train network of India to the extensive chicken-bus networks of Central America there is always a way to get where you’re going. Hitch-hiking is reportedly safe though I rarely chanced it myself, at the same time there are cab drivers out there who will scam tourists or worse. Busses are a safe method of traveling for the most part, but be wary of ‘Tourist’ busses in unruly regions as they’re an easy target for Banditos. Personally I like to take things slow and stick to the local transit systems; traveling with locals can be incredibly uncomfortable, but is the cheapest choice and is generally safe (with a few exceptions like 14 year old drivers taking their passengers for a joy-ride on narrow mountain passes), you also get a chance to interact with the local culture. If you need to cover a substantial distance in a short period of time, you’ll probably to resort for the much pricier and generally more comfortable travel options. 
- Travel with other backpackers. This is a great way to learn the ropes and has plenty of other benefits. Having someone you can trust with your backpack while you go into a shop or look at a hotel room is invaluable, shared rooms are cheaper, and the company is always worth while. There is a sort of an unwritten ‘backpackers code’, 

